HCLS Quality Improvement

Quality Improvement

The Healthcare industry has embraced the concept of Continuous Quality Improvement, and is adopting methods matured over many years in the commercial sector. Lean and Six Sigma are the industry standard quality approaches. Lean methodologies focus on eliminating waste and streamlining processes. While Six Sigma focuses on quality, reducing variation and eliminating defects. The combination of these two methods optimizes an approach to quality improvement.

As disciples of Lean Six Sigma methodology, combined with our practical healthcare experience, we are uniquely qualified to provide Quality Improvement services to our clients. We provide services that range from awareness and educational program development, to leading specific quality improvement initiatives. When leading improvement initiatives, we guide your team in developing innovative and pragmatic solutions to improve processes.

We can help your organization build a quality infrastructure and culture to continuously address change and achieve the triple aim objectives of improved patient satisfaction, improved health outcomes and reduced costs.

We focus on improvements in the following operational areas:

• Clinical (Inpatient and Ambulatory Services)
• Clinical Ancillary
• Revenue Cycle
• Supply Chain
• Financial
• Information Technology
• Insurance and Managed Care
• Care Coordination

We are now focusing our energies on transformation services to assist healthcare providers in addressing the challenges of managing population health under varied risk based programs. In order to be successful in the future, providers will need to develop models of care delivery that ensures patient access, coordination of care and appropriate levels of patient and patient family engagement.

Click Quality Improvement milestones below for more information